Al Rafahia | Terms of Service

Last updated: April 21, 2026

Welcome to Al Rafahia. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully before using our services.

Acceptance of Terms

By accessing and using the Al Rafahia website, you accept and agree to be bound by the terms and provisions of these Terms of Service. If you do not agree to abide by the above, please do not use this service.

These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Use of Service

You agree to use our service only for lawful purposes and in accordance with these Terms. You agree not to:

Violate any applicable local, state, national, or international law or regulation
Transmit any material that is abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, or invasive of another's privacy
Infringe upon or violate our intellectual property rights or the intellectual property rights of others
Upload, post, email, or transmit any unsolicited or unauthorized advertising, promotional materials, spam, or junk mail
Interfere with or disrupt the service or servers or networks connected to the service
Attempt to gain unauthorized access to any portion of the service or any other systems or networks connected to the service
Use the service in any manner that could damage, disable, overburden, or impair our servers or networks

Products and Services

We strive to provide accurate descriptions, images, and pricing for all products on our website. However, we do not warrant that product descriptions or other content on the site is accurate, complete, reliable, current, or error-free.

We reserve the right to:

Modify or discontinue any product or service at any time without prior notice
Refuse any order you place with us
Limit the quantities of products or services that we offer
Limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors

Pricing and Payment

All prices are displayed in South African Rand (ZAR) and are subject to change without notice. We reserve the right to modify prices at any time.

Payment terms:

Payment must be made in full at the time of purchase unless otherwise agreed upon
We accept various payment methods, including credit cards, debit cards, and electronic payment systems
You agree to provide current, complete, and accurate purchase and account information for all purchases
All payments are processed securely through our payment gateway providers

You are responsible for all charges associated with your account, including applicable taxes, shipping fees, and other charges.

Orders and Shipping

When you place an order, we will send you a confirmation email. This email does not constitute acceptance of your order; it is merely an acknowledgment that we have received your order.

We reserve the right to:

Accept or reject any order in our sole discretion
Cancel any order due to unavailability of product, pricing errors, or other reasons
Change shipping methods or carriers at our discretion
Charge additional fees for shipping to certain locations

Shipping times are estimates and not guarantees. We are not responsible for delays caused by shipping carriers, customs, or other factors beyond our control.

Intellectual Property

The service and its original content, features, and functionality are and will remain the exclusive property of Al Rafahia and its licensors. The service is protected by copyright, trademark, and other laws.

Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent. All other trademarks, service marks, and trade names are the property of their respective owners.

Limitation of Liability

To the fullest extent permitted by applicable law, Al Rafahia shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

Our total liability to you for all claims arising from or related to the use of the service shall not exceed the amount you paid to us in the twelve (12) months prior to the action giving rise to liability.

This limitation of liability applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if we have been advised of the possibility of such damage.

Indemnification

You agree to defend, indemnify, and hold harmless Al Rafahia and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the service, your violation of these Terms, or your violation of any rights of another.

Disclaimer of Warranties

The service is provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. We disclaim all warranties, express or implied, including without limitation the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the service will be uninterrupted, timely, secure, or error-free, or that defects will be corrected. We make no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness, or reliability of the service.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the service.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of South Africa.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Al Rafahia

Email: info@al-rafahia.co.za

Website: www.al-rafahia.co.za